What happened
A timeline of concerns
What BitMart announced, and what users have experienced since, in date order. Every entry shows where the information comes from, so you can check it yourself.
How to read this timeline
- Confirmed From an official source or several reliable sources.
- Reported Reported by the press or other credible sources; not officially confirmed.
- User reports Consistent reports from affected users.
This page summarises public information and reports from affected users. It is not a finding of wrongdoing by anyone. If you think something here is wrong or missing, please tell us and we will check and correct it.
What BitMart announced, when, and what it said would happen to users’ funds.
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US users told to close positions and withdraw within 15 days
BitMart told users in the United States to close all positions and withdraw their assets by 23:59 UTC on 8 August 2026, after which it may restrict their accounts. It pointed eligible US users to BitMart U.S., which it described as a separate platform.
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Custody fees on inactive accounts raised to up to 2% a month
Two days before the wind-down notice, BitMart raised the monthly custody fee on accounts inactive for two to three years to 1%, and on accounts inactive for three years or more to 2%, with a minimum of 10 USDT a month, effective immediately.
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BitMart announces an “orderly wind-down” of its exchange
BitMart announced it would wind down its trading platform:
- New registrations and deposits suspended from 01:30 UTC on 26 July 2026
- All trading to end at 01:00 UTC on 26 August 2026
- Users told to submit withdrawal requests before 05:00 UTC on 26 August 2026
- Operations planned to cease at 15:59 UTC on 31 January 2027
The notice says withdrawals are subject to compliance review and that processing times may be extended. It gives no maximum processing time and does not name the legal entity or the regions affected. It was updated on 14 September 2026; the page does not show what changed.
In their own words
What people registered on Voices tell us
As more people register, we will show here what members experienced with withdrawals and support, as totals only, so no one can be identified.
Corrections and right of reply
We want this timeline to be accurate and fair. If you have evidence that something here is wrong, or a source we have missed, please write to [email protected].
BitMart is welcome to respond to anything on this page. We will publish its response in full alongside the relevant entries.